Customer Service Representatives: We Can’t Thank You Enough

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By Social Media Coordinator Michaela Bukaty

In honor of National Customer Service Week, this post is dedicated to all those who strive each day to be the best they can be for their customers! We all value our Distributor Service Center representatives more than they know, which is why we try to make this week extra special for them. We are so lucky to have DSC employees that are so dedicated and passionate for helping our valued customers and Distributors.

Personal Growth & Success

In the words of Executive VP of Sales Tom Pinnock, “Network marketing demands personal growth… to be good in this industry, you must become the best person you can be. The fact is, when you deal with people every day, you learn much about yourself and about the strengths and weaknesses of others.”

Customer service is the key to success with your Reliv business. Reliv is about building and maintaining relationships in order to provide quality care and service to your customers and fellow Distributors. Customer service also requires that you take a step back from yourself, evaluate the situation and think about the other party involved.

Connect With Your Customer

Take note from our dedicated DSC employees and understand that there is always another human being on the other side and build a bridge to them. This bridge that you form will connect you to your customer so that they will feel valued. Steve Jobs said, “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” By providing spectacular care and service to your customers, they will remain loyal and grateful to you while also building up your business!

Customer Service Tips

Here are a few quick tips for great customer service:

  • Speak clearly and use positive language when talking to a customer.
  • Always follow up no matter what!
  • Write a handwritten thank you note to your new customers if you are able, or send them a personal note. It could even be a simple email, text or social media direct message.

Reliv Recognition: January 2016

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We’re so proud to kick off 2016 with some very exciting business builder recognition news! We have Top 10 Bonus Winners who all earned a Dr. Ted Plaque for a January volume over 16,000. Our First Place winner, Rosemary Bell, earned the very last Dr. Ted Humanitarian Award before we pass the torch to our Sandy Montgomery Award for a volume of over 30,000 for one month. Wow, Rosemary! We raise our shaker cups to you.

We also have the pleasure of recognizing new Presidential Directors from January: Diane and Kevin Helmold! These are exciting times in Reliv, and this is a chance to meet some of the people who started 2016 with great action in their business. Continue reading “Reliv Recognition: January 2016”

Reliv December 2015 Recognition

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What a finish in 2015! Reliv congratulates the winners of the Grand Escape promotion in November and December 2015. We will all meet in Cancun, Mexico, in April! The Top 30 Master Affiliates in volume expanded to 32. Two of the new Master Affiliates who earned the trip through a drawing were sponsored by Top 30 Volume winners. So – we added a 31st and a 32nd place!

Continue reading “Reliv December 2015 Recognition”

Reliv Recognition: November 2015

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As 2015 comes to a close, we congratulate all of you who have been recognized for moving your businesses forward this year. Whether new to Reliv or a long-term partner, you have helped to make a difference in our mission to Nourish Our World.

Many of you are looking to close the year strong and maybe even earn a trip to Cancun! We will certainly celebrate ‘reading your name’ on a special Monday night call, January 11, as you dream of lying on the beach via an all-expenses paid trip with many other Reliv friends (and a few of us) in recognition of your achievement.  Continue reading “Reliv Recognition: November 2015”

Thank You for Being the Change!

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BetheChangeCongratulations to this year’s winner of the “Be the Change” fundraising challenge, Kevin Pond! Kevin also just happens to be a member of the winning team, the Primordial Penguins from Southern California!

Kevin will be joining the Reliv Kalogris Foundation staff for the annual papa Noel trip to Haiti this weekend. We have also extended an invitation to our second and third place finishers, Jim & Sandy Schaben and Chris & Karin Ederer.

The trip will include a party complete with gifts for the kids in the Children’s Home, as well as a visit to three schools and a clinic, including distribution of morning shakes at one of the sites. Bringing joy to the Children’s Home is always a perfect way to start the holiday season. Congratulations to our winners and THANK YOU to all Distributors who helped the RKF Be the Change this year!

 

 

 

Radiating Hope: The Fergusons

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Les and Joyce Ferguson of Beavercreek, Ohio, were single parents when they each became Reliv Distibutors in the early ’90s. Two decades later, the Presidential Gold Ambassadors and latest inductees into the Reliv Hall of Fame marvel at how Reliv enabled two ordinary people to create something extraordinary in their own lives and affect the lives of so many others.

A Match Made in Reliv

For so many people, discovering Reliv brings enhanced health and an improved quality of life. And while the Fergusons can attest to the same, Reliv also brought them each other.

“We met at a Reliv event, got engaged at a San Diego Reliv Conference and married in 1994,” Joyce recalls. “With five young daughters to support — two of his and three of mine — we quickly realized that the income and lifestyle we wanted was right in front of us with Reliv.”

The couple had already experienced the power of Reliv nutrition. Joyce saw relief from severe PMS and sinus issues, and Les found support for cholesterol and blood pressure management — important in his former career as an Air Force pilot. “Our health paths were changed forever when we were introduced to the Reliv products,” Les says.  Continue reading “Radiating Hope: The Fergusons”

Reliv Power of YOU Prize Earners

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The secret to success with Reliv is no secret at all: Find people who don’t know about Reliv… and tell them about Reliv! The following Reliv business owners have learned that secret. Together they sponsored hundreds of new Distributors in June-July 2015. See anyone you know? Please join us in congratulating our Power of YOU sponsoring promotion winners by leaving a comment on this post on the Reliv blog.

And don’t forget our Power of YOU bonus earners and advancers from July. Take a look at who took home 50.000+ in bonus checks from International Conference!   Continue reading “Reliv Power of YOU Prize Earners”