The following except appeared in the summer 2010 issue of Lifestyle Magazine. Click here to read the entire brochure!
“At Reliv we make an uncompromising commitment to product safety, purity and potency with every formula we make. When you open a can of Reliv product, you can rest assured that it contains exactly what’s printed on the label and that it will deliver the most advanced nutrition available today.” ~Director of Manufacturing Greg Walker
Vice Chairman and Chief Scientific Officer Dr. Carl W. Hastings heads Reliv’s product development and manufacturing team. Part of Reliv since its founding in 1988, Dr. Hastings has spent nearly 40 years in food product research and development. His pioneering work has made him a world-renowned authority on soy-based nutrition, and his commitment to innovation has produced several U.S. patents for Reliv products.
Q: What professional experience prepared you for establishing such a sound manufacturing process when you arrived at Reliv?
A: I had the good fortune of starting my career at Mead Johnson & Company right after I earned my Ph.D. in Food Science from the University of Illinois. Mead Johnson produced a variety of nutritional products, including infant formula, as well as pharmaceutical products. As you can imagine, manufacturing these kinds of products required the highest degree of quality control. It was like being re-educated right out of school. We had medical doctors working alongside Ph.D.s to create production areas, including sterile production areas, with the highest possible standards. I became proficient in quality manufacturing practices right from the start and brought that knowledge with me to Reliv.
Q: In 1992, Reliv’s growth as a company enabled the construction of the current manufacturing plant. How did you approach creating the facility?
A: We didn’t spare any expense. Our desire was to build a top-quality operation. We knew Reliv was going to be around for a long time and we knew the standards we wanted to maintain as we grew. Quality and efficiency were the top priorities. We developed a three-story production process, for example, that uses gravity to move ingredients through the production process rather than having to convey them from station to station. This also decreases the possibility of contamination. Every feature of the facility was taken into consideration — from using paints on the walls that could be washed down easily and inhibit bacteria growth to installing an air quality system to control heat and humidity and direct air flow out of the plant. Our foresight in creating such a state-of-the-art facility has been one of the cornerstones of Reliv success over the years.
Q: How is Reliv’s manufacturing process regulated?
A: In the U.S., we comply with two regulatory systems of the FDA (Food and Drug Administration) by following GMPs (Good Manufacturing Practices) for both food producers and dietary supplement manufacturers. The FDA regularly inspects our operations without advance notice of their visit. During their most recent visit, one that we were told would last two days, inspectors were so impressed that they completed their work in just one morning! We are also one of the few nutritional supplement companies that meet the requirements of stricter international regulatory agencies such as Australia’s TGA (Therapeutic Goods Administration). The TGA process requires a thorough three-day inspection that looks at every aspect of what we do. I’m proud to say we’ve been TGA-certified since 1993.
Q: Why is Reliv so committed to the quality and safety of its products?
A: Our commitment to quality and safety is defined by the moral integrity of the company itself and the people involved since the very beginning. We are proud of what we produce. We want every Reliv customer to know they are getting the best possible nutrition and every Reliv Distributor to know that they can build their business with absolute confidence in what they are bringing to people. We’ve had opportunities to take shortcuts that might have increased profitability over the years, but that’s not the Reliv way. Our families take these products. We wouldn’t give them anything but the best, and that’s the same way we feel about everyone who takes Reliv products around the world.
Click here to read the entire brochure!